Zero-Rated Supply

GST/HST

A zero-rated supply is a good or service taxed at 0% GST/HST, meaning no tax is charged to the customer but the seller can still claim input tax credits on related costs.

Zero-rated supplies are technically taxable at 0%, which is very different from exempt supplies. Because they are taxable, the seller charges no GST/HST to the customer and keeps the right to claim input tax credits on the tax paid to produce them, the most favourable GST/HST outcome.

Common zero-rated categories include basic groceries, prescription drugs, most exports of goods and services, and certain agricultural and medical items. This is why exporters often sit in a persistent refund position, they charge no tax but recover all the GST/HST on their Canadian costs.

Example

A Canadian company exports software to a US client. The sale is zero-rated, so it charges 0% tax, but it still claims input tax credits on the GST/HST it paid on its own Canadian expenses, generating a refund.

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Zero-Rated Supply Frequently Asked Questions

Common questions regarding our compliance workflows and service guarantees.

Both charge no tax to the customer, but zero-rated supplies are taxable at 0% and let you claim input tax credits, while exempt supplies do not allow input tax credits at all.
Most exports of goods and services are zero-rated, so you charge 0% but can still recover the GST/HST on related costs, provided you have evidence the supply left Canada or went to a non-resident.
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