Record of Employment (ROE)

Payroll

A Record of Employment is the form an employer must issue when an employee stops working, reporting insurable earnings and hours so the worker can claim EI.

Whenever an employee experiences an interruption of earnings, layoff, termination, quitting, or leave of seven or more days without pay, the employer must issue a Record of Employment. The ROE reports the employee's insurable hours and earnings and the reason for leaving, and Service Canada uses it to determine EI eligibility.

ROEs are typically filed electronically within a set number of days of the interruption. Errors or delays hold up an employee's EI claim, so accurate, timely ROEs are an important employer obligation, especially the reason-for-leaving code, which affects eligibility.

Example

An employer lays off a worker. Within the required timeframe it files an electronic ROE showing the insurable hours and earnings and a layoff code, allowing the worker to apply for EI benefits.

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Record of Employment (ROE) Frequently Asked Questions

Common questions regarding our compliance workflows and service guarantees.

Whenever an employee has an interruption of earnings, such as termination, layoff, quitting, or unpaid leave of seven or more consecutive days.
Service Canada uses it to decide EI eligibility and benefit amounts. Errors or delays, especially in the reason-for-leaving code, can hold up or reduce a claim.
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