Web Development & Design Agencies Case Studies

6 Web Development & Design Agencies tax and accounting engagements in full — what the client came to us with, what we did, and what it was worth. Each one is specific to web development & design agencies work, not a general example.

Case Study 1 · Sale and succession

Share Sale Restructured, $760,000 Less Tax On Closing — Custom Software Development Shop, Moncton

Client: A custom software development shop  ·  Where: Moncton, New Brunswick  ·  Engagement: 4 weeks, fixed fee

Tax saved on closing$760,000
PriceAs agreed
Post-closing adjustmentsNone

The situation

A custom software development shop in Moncton, New Brunswick was preparing to sell. Due diligence surfaced retained cash well above what the business needed to operate, which would have reduced the price or killed the deal outright.

What we did

We cleaned up the historical file, aligned the reporting calendar with the sector’s own seasonal cycle rather than a generic year-end, and prepared the due-diligence package the buyer's advisers actually asked for.

The result

The deal closed at the agreed price. $760,000 of tax was saved against the structure originally proposed, with no post-closing adjustment.

Case Study 2 · Objection and relief

$84,000 Of Penalties And Interest Cancelled On Relief — Cybersecurity Firm, Surrey

Client: A cybersecurity firm  ·  Where: Surrey, British Columbia  ·  Engagement: 3 weeks, fixed fee

Penalties and interest cancelled$84,000
Relief groundsAccepted
AssessmentAdjusted to filed position

The situation

An assessment of $84,000 landed at a cybersecurity firm in Surrey, British Columbia following a desk review. The auditor had not seen the records behind a chart of accounts that told the owner nothing about web development & design agencies margin.

What we did

We rebuilt the chart of accounts around how a web development & design agencies business actually earns and spends, then set out the legislative basis for the position alongside the documents supporting it.

The result

$84,000 of penalties and interest was cancelled under the taxpayer relief provisions, and the underlying assessment was adjusted to match the filed position.

Case Study 3 · Cash and remittance control

Remittance Schedule Corrected, $103,000 Refunded — IT Managed-Services Provider, Kelowna

Client: An IT managed-services provider  ·  Where: Kelowna, British Columbia  ·  Engagement: 11 weeks, fixed fee

Overpayment refunded$103,000
Late remittances sinceZero
ScheduleAutomated

The situation

Remittances at an IT managed-services provider in Kelowna, British Columbia were consistently late by a few days, which was enough to trigger penalties every quarter. Behind it sat industry-specific reporting obligations nobody had flagged.

What we did

We documented the positions to the standard the CRA applies to this sector specifically, then moved the remittance dates into a scheduled process rather than a monthly decision.

The result

Penalties stopped from the following remittance onwards, and $103,000 of overpaid instalments was refunded.

Case Study 4 · CRA review defended

$67,000 Proposed Adjustment Withdrawn In Full — E-Learning Platform, Saskatoon

Client: An e-learning platform  ·  Where: Saskatoon, Saskatchewan  ·  Engagement: 11 weeks, fixed fee

Adjustment withdrawn$67,000
File closed in11 weeks
Penalties assessedNone

The situation

An e-learning platform in Saskatoon, Saskatchewan received a proposal letter opening a review of web development & design agencies accounting and tax. The CRA had identified sector deductions claimed on a general-business basis rather than the web development & design agencies rules and proposed an adjustment of $67,000, with 30 days to respond.

What we did

We treated the response as an evidence exercise rather than an argument. We reassigned the asset classes on the CCA schedule and corrected the opening balances, then indexed every supporting document against the specific line the auditor had questioned.

The result

The proposed adjustment was withdrawn in full — all $67,000 of it. The file closed in 11 weeks with no change to the assessed amounts and no penalty.

Case Study 5 · Backlog brought current

$137,000 Of Arbitrary Assessments Vacated After 4 Years — Mobile App Studio, Lethbridge

Client: A mobile app studio  ·  Where: Lethbridge, Alberta  ·  Engagement: 8 weeks, fixed fee

Arbitrary tax vacated$137,000
Years brought current4
Account statusCurrent

The situation

4 years of unfiled returns had turned into notional assessments at a mobile app studio in Lethbridge, Alberta, with equipment and asset classes assigned by guesswork rather than the CCA schedule underneath. Collections had already started.

What we did

We reviewed every sector-specific deduction against the current rules and claimed the ones that had been missed, then filed every outstanding year in chronological order so the CRA could vacate the notional assessments cleanly.

The result

All 4 years were accepted as filed. $137,000 of arbitrarily assessed tax was vacated, collections action stopped, and the account is current for the first time in 4 years.

Case Study 6 · Deadline rescue

3-Week Turnaround Beat The Deadline And Saved $114,000 — Fintech Startup, Burnaby

Client: A fintech startup  ·  Where: Burnaby, British Columbia  ·  Engagement: 3 weeks, fixed fee

Late-filing penalty avoided$114,000
Filed with15 days to spare
Next yearPapers ready

The situation

With the deadline for web development & design agencies accounting and tax weeks away, a fintech startup in Burnaby, British Columbia was carrying a previous accountant with no experience of this sector. The exposure if the date slipped was around $114,000.

What we did

We aligned the reporting calendar with the sector’s own seasonal cycle rather than a generic year-end. The filing went in complete rather than provisional, so there was no amended return to follow.

The result

Filed with 15 days to spare. $114,000 in late-filing penalties avoided, and the working papers are ready for the following year.

Reviewed for the 2025 tax year by Udit Gupta, Certified Tax Accountant. Figures describe representative engagements of this type; outcomes depend on your own facts. Client names and identifying details are omitted for confidentiality.

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