Insurance Brokers & Agencies Case Studies

6 worked Insurance Brokers & Agencies case studies — the position a client typically comes to us with, what we do, and what it is worth. Each is an illustrative example built on the rules that apply to insurance brokers & agencies work, not a specific client's file.

Case Study 1 · Records and systems rebuilt

Books Rebuilt From Source, $5,300 In Unclaimed Input Tax Found — Benefits Consultancy, London

Client: A benefits consultancy. Where: London, Ontario. Engagement: 7 weeks, fixed fee.

Unclaimed tax found$5,300
Records rebuilt23 months
ProcessDocumented

Case 1: the situation

A benefits consultancy in London, Ontario could not answer basic questions about its own numbers. Sector deductions claimed on a general-business basis rather than the insurance brokers & agencies rules sat between the bank statements and the ledger.

Case 1: what we did

We reassigned the asset classes on the CCA schedule and corrected the opening balances. We then documented the process so the work does not depend on any one person remembering how it was done.

Case 1: the result

Records rebuilt and reconciled, $5,300 recovered in input tax credits that the old file could not support, and a documented monthly process now in place.

Case Study 2 · Deadline rescue

Filed On Time From A Standing Start, $115,000 Penalty Avoided — Insurance Brokerage, Calgary

Client: An insurance brokerage. Where: Calgary, Alberta. Engagement: 8 weeks, fixed fee.

Penalty avoided$115,000
Turnaround8 weeks
FiledOn time

Case 2: the situation

An insurance brokerage in Calgary, Alberta came to us 8 weeks before its filing deadline. The file came with equipment and asset classes assigned by guesswork rather than the CCA schedule. A late filing would have triggered a penalty of roughly $115,000 before interest.

Case 2: what we did

We worked backwards from the deadline. We reviewed every sector-specific deduction against the current rules and claimed the ones that had been missed. We prioritised the items that actually gated the filing and deferred everything that did not.

Case 2: the result

The return was filed on time and complete. The $115,000 penalty never arose, and the compliance calendar we set means the next deadline is scheduled rather than discovered.

Case Study 3 · Objection and relief

Desk-Review Assessment Of $64,000 Vacated — Investment Advisory Firm, Kitchener

Client: An investment advisory firm. Where: Kitchener, Ontario. Engagement: 4 weeks, fixed fee.

Assessment vacated$64,000
Supporting recordsNow on file
AccountCleared

Case 3: the situation

An investment advisory firm in Kitchener, Ontario was carrying $64,000 of penalties and interest. The charges arose from seasonal revenue reported without matching the costs that produced it. Much of that amount accumulated during a period the CRA itself had delayed.

Case 3: what we did

We aligned the reporting calendar with the sector’s own seasonal cycle rather than a generic year-end. We framed the relief application on the specific grounds the CRA guidelines recognise rather than on general hardship.

Case 3: the result

The assessment was vacated. $64,000 came off the account, and the documentation now on file makes the same position straightforward to defend next time.

Case Study 4 · Structure rebuilt

Holding Structure Added, $58,000 Saved Annually — Private Lending Business, Ottawa

Client: A private lending business. Where: Ottawa, Ontario. Engagement: 10 weeks, fixed fee.

Annual saving$58,000
ReorganisationTax-neutral
StructureMatches operations

Case 4: the situation

The structure at a private lending business in Ottawa, Ontario needed fixing. The file was carrying a previous accountant with no experience of this sector. Every option for fixing it ran through a reorganisation that had to be done without triggering tax.

Case 4: what we did

We worked with the client's lawyer. Together, we rebuilt the chart of accounts around how an insurance brokers & agencies business actually earns and spends. We also prepared the elections, resolutions and valuations the structure needed to stand up.

Case 4: the result

The structure now matches the business. Annual saving of $58,000, and the reorganisation itself was tax-neutral.

Case Study 5 · Backlog brought current

Collections Halted And $133,000 Cut From A 5-Year Backlog — Wealth Management Practice, Moncton

Client: A wealth management practice. Where: Moncton, New Brunswick. Engagement: 9 weeks, fixed fee.

Balance reduced by$133,000
Backlog cleared5 years
CollectionsHalted

Case 5: the situation

By the time a wealth management practice in Moncton, New Brunswick called, 5 years were outstanding. The CRA had assessed on estimates. Underneath it sat a chart of accounts that told the owner nothing about insurance brokers & agencies margin.

Case 5: what we did

We reconstructed the records year by year. We documented the positions to the standard the CRA applies to this sector specifically. Each filing replaced an arbitrary assessment with a real one.

Case 5: the result

The account is current. Filing on real numbers rather than CRA estimates reduced the balance by $133,000, and a relief application addressed part of the accumulated interest.

Case Study 6 · Sale and succession

Share Sale Restructured, $245,000 Less Tax On Closing — Financial Planning Practice, Halifax

Client: A financial planning practice. Where: Halifax, Nova Scotia. Engagement: 10 weeks, fixed fee.

Tax saved on closing$245,000
PriceAs agreed
Post-closing adjustmentsNone

Case 6: the situation

A financial planning practice in Halifax, Nova Scotia was preparing to sell. Due diligence surfaced a shareholder loan balance that would have been picked up as income on closing. That would have reduced the price or killed the deal outright.

Case 6: what we did

We cleaned up the historical file. We reassigned the asset classes on the CCA schedule and corrected the opening balances. Then we prepared the due-diligence package the buyer's advisers actually asked for.

Case 6: the result

The deal closed at the agreed price. $245,000 of tax was saved against the structure originally proposed, with no post-closing adjustment.

Reviewed by Udit Gupta, Founder and Tax Accountant for the 2025 tax year. These case studies are illustrative worked examples composed from the CRA rules that apply to this type of work, not specific client files; figures are representative and outcomes depend on your own facts.

Sources. CRA — Businesses · Income Tax Act (Justice Laws Website)

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